How it works
Sign up and instantly earn 2,000 points.
Automatically earn points on every purchase.
As you earn points, you can redeem them for rewards — like free products, free shipping, discounts, and more!
What is Antelope Rewards?
This is our rewards program where you can treat your pets again & again! You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts, get free products, and more!
Who can join?
Anyone! Once you have an account you will be automatically enrolled.
How do I earn points?
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the *Earn Points* tab in the menu.
How do I view my point balance?
Your point balance is on every page in the top bar. You can also see your points in your account!
How do I redeem my points?
Select the tab Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward!
Is there a limit to the number of points I can earn?
No. Go ahead and earn as many as you can!
What do the 'approved', 'pending' and 'cancelled' statuses mean?
- Approved: These points can be redeemed on rewards immediately
- Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals.
- Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)
What happens if a friend I refer cancels or returns their order?
Your pending points will become cancelled and will be removed from your account.
Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase.
I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points. If you don’t see your points added after a few hours please reach out to our support team by emailing firstname.lastname@example.org.
Can I use my points during checkout?
Not directly - please redeem your points in your account for a discount code that you can apply during checkout.
How do I leave the program?
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.
What happens if I leave and decide to join again?
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Where can I report a problem or give feedback?
If you have any issues please feel free to email us at email@example.com